Health Care Access

As a member of the statewide Health Consumer Alliance, we provide independent consumer assistance to individuals and families for health care access by navigating the changes that come with health care reform. Our Health Consumer Center provides legal advice, advocacy, and counsel to help people enroll or obtain services from public and private health insurance programs, including:

The Affordable Care Act:

Your rights and obligations under the Affordable Care Act and Covered California.

Public Health Insurance:

Addressing problems in obtaining or maintaining Medi-Cal, Denti-Cal, Medicare, In-Home Supportive Services, Paratransit, and county health programs.

Private Health Insurance:

Addressing problems in obtaining or maintaining private health insurance, as well as issues with medical bills, health services, treatment, prescriptions, procedures, and medical transportation.

Get Legal Help


Please call our Health Consumer Center if you need legal help with a health care issue or unfair medical billing problem.



The Health Consumer Center will be closed starting this Monday, December 7, 2020 until January 3, 2020.  We are closing slightly early for the holiday this year in order to perform key technological upgrades that will allow us to better serve clients in the new year.  During this time, we recommend that you use the resources at to find legal help based on your location and issue, or call 211.  Thank you for your patience and understanding, and we hope everyone stays safe and enjoys the holiday season.

California Relay Service

Dial 7-1-1 or from TTY dial 1-800-735-2929 or visit California Relay Service for more information.

Hotline Schedule
Monday – Friday: 9 AM – 5 PM
Walk-in Assistance
Walk-in assistance is available at the following locations. Please call the hotline for walk-in hours & availability.
Alameda County (Oakland)
Contra Costa County (Richmond)
Napa County (Napa)
San Francisco County
Santa Clara County (San José)

Free legal assistance available in all languages. We cannot guarantee representation. Serving the counties of Alameda, Contra Costa, Marin, Napa, San Francisco, Santa Clara, and Sonoma.