Are you interested in using your legal skills to help ensure access to health? Join BayLegal’s dynamic Health Consumer Center!
Bay Area Legal Aid (BayLegal) works with our clients to advocate for their legal rights and remove legal barriers to health, safety, and stability through representation, legal advice and information, referrals, community education, and advocacy for low-income individuals and families throughout seven Bay Area counties.
As a regional anti-poverty civil law firm that has been serving our local communities since the 1960s, we are committed to working alongside our clients and community partners to address inter-generational poverty and social inequality. We have built upon our origins as separate neighborhood legal services organizations into a regional non-profit law firm with over 150 employees. We practice in multiple legal substantive areas to help our clients protect their livelihoods, their health, and their families. BayLegal works to prevent domestic violence and sexual assault, increase economic stability, protect consumers, expand access to healthcare, and prevent homelessness. Our clients include the working poor, families with children, foster youth, seniors, immigrants, veterans, individuals impacted by the criminal and juvenile legal system and persons with disabilities. By serving clients at a wide range of access points, including our six regional county offices, our mobile advocacy clinics, and our nationally recognized legal hotlines, BayLegal has a unique viewpoint to identify patterns of illegal practices and barriers to our clients’ rights in need of broader advocacy and potential impact litigation. BayLegal strives to create equitable access to resources and services to build a foundation from which our clients can thrive.
Health Consumer Center (HCC): The HCC is a regional office focused on removing barriers to accessing health care in seven counties in the Bay Area – Alameda, San Francisco, Contra Costa, Santa Clara, Marin, Napa, and Sonoma. The HCC is part of a network of ten community-based legal services organizations across California whose mission is to protect consumers’ health care rights and ensure a stable health care delivery system for all through systemic advocacy and direct representation. As part of its model, the HCC operates a hotline that provides immediate access and legal assistance to address client’s needs related to health care. HCC attorneys also participate in various stakeholder workgroups with state agencies as well as other health advocate groups. In addition, the unit engages in impact work via affirmative lawsuits challenging the application of administrative procedures and informal advocacy due to our relationships with government stakeholders on coverage and enrollment issues affecting Californians.
As a Health Consumer Center Attorney, you will have the opportunity to:
- Represent individuals in administrative hearings and plan grievance proceedings at every stage of litigation, including negotiating with plans and providers for coverage of services and/or access to treatment;
- Answer calls during shifts on the health legal advice hotline to provide immediate access/ assistance and address client’s needs;
- Learn and assist with the legal needs of underserved communities in the Bay Area;
- Provide workshops and technical assistance to community partners and client community on health access issues and a broad range of civil legal issues;
- Develop relationships and engage in collaboration with a range of public and private community partners, including governmental agencies, courts, and community based organizations, to ensure integrative services and address systemic barriers facing BayLegal’s client community;
- Make systemic change through impact litigation and policy work; and
- Engage in other tasks and projects that further the interest of fostering BayLegal’s mission and operations as a non-profit.
Requirements/Qualifications/About the Successful Candidate:
- Humility in working with colleagues and clients across the spectrum of diversity, including race, ethnicity, gender identity, sexual orientation, socio-economic status, immigrant status, religious identity, physical and mental disabilities, and/or limited English proficiency;
- Membership in the California State Bar or willingness to apply to become a Registered Legal Services Attorney if licensed in another state;
- Bilingual ability in Spanish, Mandarin, or Cantonese preferred;
- Demonstrated working knowledge of or willingness to learn health care related issues, including Medicare, Medi-Cal and managed care;
- Interest in or demonstrated commitment to public interest law and social justice advocacy;
- Pass a background check in order to view protected health information;
- Strong personal work ethic and ability to organize time, manage diverse activities, and meet critical deadlines with minimal supervision;
- Excellent writing, editing, and proof-reading skills, with the ability to be detail-oriented;
- Strong interpersonal skills and an ability to work collaboratively with a dynamic team;
- Curious and self-directed with an ability to anticipate what needs to be done;
- Ability to simultaneously manage multiple projects while maintaining a firm grasp of individual project details.
Temporary COVID-19 remote work:
Due to the COVID-19 Pandemic, all BayLegal employees are primarily working remotely. While BayLegal has implemented detailed health and safety protocols to minimize risk of exposure and has an evolving plan for reopening our local offices, we anticipate remaining primarily remote throughout much of 2021. All employees are expected to be available to travel to BayLegal offices and services locations as needed and in compliance with public health advisories. Employees are expected to reside in California and must be able to commute to the physical BayLegal base location or service delivery location within the San Francisco Bay Area.
While BayLegal remains primarily remote, all employees are issued BayLegal computers and provided appropriate supplies. BayLegal has implemented and continues to explore additional technologies to make working remotely as efficient and connected as possible. All employees receive a flat-rate monthly amount to reimburse for work-related use of personal IT equipment, including internet, and home. BayLegal is open to providing flexibility regarding work schedules and part-time or full-time employment to the extent feasible for the position.
Compensation and Benefits:
We offer a diverse, family friendly environment, and compensation based on competitive public interest salaries along with a generous benefits package. BayLegal’s benefits package includes 100% employer-covered medical, dental, and life insurance for employees and up to 40-50% for dependents; long-term disability insurance; stipends for bilingual employees whose language skills are used in the provision of work tasks; student debt repayment program; dependent childcare employer contribution program, and 401k retirement plan following first year. Paid leave policy includes: sick leave; parental leave; 14 holidays each year and vacation (starting at 13 days and increasing with additional years of employment). This is a union position (Bay Area Legal Aid Workers “BALAW”), and the salary scale can be found on our website https://baylegal.org/get-involved/employment-opportunities/.
BayLegal thrives on our diversity and we are proud to be an equal opportunity employer. We are committed to building a culturally diverse workplace and strongly encourage women, LGBTQIA+ (Lesbian, Gay, Bisexual, Trans, Queer, Intersex, Asexual) and QTBIPOC (Queer, Trans, Black, Indigenous, and People of Color) individuals, veterans, persons with disabilities, individuals who have been impacted by the criminal justice system and persons from other underrepresented groups to apply. Review of applications will begin immediately and continue until the position is filled. Please email the following to our Human Resources Department firstname.lastname@example.org (1) cover letter including response to question below (no page limit), (2) resume, (3) at least 3 references, and (4) a writing sample. Please reference Health Consumer Center – Staff Attorney in the subject of your email.
As part of your cover letter, please address the following:
BayLegal’s clients are low-income and very low-income members of our communities. They include LGBTQIA+ (Lesbian, Gay, Bisexual, Trans, Queer, Intersex, Asexual) and QTBIPOC (Queer, Trans, Black, Indigenous, and People of Color) individuals, the working poor, seniors, people who are limited English proficient, veterans, persons with disabilities, survivors of abuse and exploitation, individuals impacted by the criminal justice system, and people who are experiencing or at risk of homeless, and persons from other underrepresented groups. To ensure our organization is best serving these populations, BayLegal strives to promote an evolving set of behaviors and attitudes amongst our staff, as well as policies that enable us to work effectively across cultures, with clients, with our coworkers, and with the community. We see this as a commitment to enhance the provision of our services to all clients; to raise the level of positive client outcomes; and to create an inclusive and respectful workplace in which differences are acknowledged and valued.
How do you think your experiences, professional or otherwise, prepared you to serve our diverse client base effectively, work effectively with colleagues from different backgrounds than your own, and to contribute to our commitment to humility, inclusion, and diversity? Feel free to think broadly about your response to this question, applying various aspects of your life and personal experiences.