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  • WHAT WE DO
    • Areas of Practice
    • Resources
    • Impact Litigation
    • Systemic Advocacy
    • Strategic Priorities
  • OUR IMPACT
  • WAYS TO GIVE
    • Make a One Time Donation
    • Become a Justice Hero Sustaining Donor
    • Other Ways to Give
    • Donation Questions
  • GET INVOLVED
    • Employment Opportunities
    • Fellowships
    • Pro Bono/Volunteer
  • ABOUT BAYLEGAL
    • Board of Directors
    • Management Team
    • Staff List
    • Press Room
    • Financials & Reports
    • Our Partners
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Client Complaint Procedures

August 8, 2024

Client Complaint Procedures

The attached documents provide instructions on steps to take if you have a complaint about Bay Area Legal Aid:

  • Client grievance procedure
  • Procedimiento de quejas del cliente
  • 客户申诉程序
  • Порядок рассмотрения жалоб клиентов
  • Thủ tục khiếu nại của khách hàng

Legal Advice Line

800-551-5554

Administrative Office

1735 Telegraph Avenue
Oakland, CA 94612
510-663-4755

California Relay Service

Dial 7-1-1 or from TTY dial 1-800-735-2929 or visit California Relay Service for more information.

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  • Disability nondiscrimination policy and grievance procedure, Section 504, 24 CFR 8.53(b)