Consumer Protection

We help low-income consumers with unlawful debt collection, predatory lending, and credit reporting.

Protecting the rights of low-income consumers

We help our clients against unfair and deceptive business practices in consumer financial products, fight back against predatory lending and unlawful debt collections, and protect the rights of low-income consumers. 

Have Questions? Need Help?

  • Legal Advice Line: 800-551-5554
  • California Relay Service: Dial 7-1-1 or from TTY dial 1-800-735-2929 or visit California Relay Service for more information.

BayLegal’s consumer protection practice represents clients in cases involving:

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October 8 @ 1:38 am

Disability nondiscrimination policy and grievance procedure

October 8 @ 1:38 am

Watch Out for Solar and Home Improvement Scams!

Resource Homeowners are being targeted by solar installation and other home improvement scams. Please consult the flyer below to know the warning signs, and to get help if you have…

October 8 @ 1:38 am

Price Gouging FAQs

FAQs from Legal Aid of Sonoma County on price gouging during natural disasters and your legal rights and protections.

October 8 @ 1:38 am

Insurance FAQs

FAQ from Legal Aid of Sonoma County on coverage and policyholder rights for homeowners, renters and vehicle owners affected by disasters.

October 8 @ 1:38 am

Alameda County Public Defender’s Office

Protecting and defending the rights of our clients through compassionate and inspired legal representation of the highest quality, in pursuit of a fair and unbiased system of justice for all

October 8 @ 1:38 am

Client Complaint Procedures

Client Complaint Procedures The attached documents provide instructions on steps to take if you have a complaint about Bay Area Legal Aid: Client grievance procedure Procedimiento de quejas del cliente…

October 8 @ 1:38 am

Consumer Rights Clinics

Upcoming consumer rights clinics in the Bay area

October 8 @ 1:38 am

Contra Costa County Public Defender’s Office

Contra Costa Public Defenders (CCPD) provides constitutionally mandated representation to indigent individuals charged in adult and juvenile criminal court in Contra Costa County.

October 8 @ 1:38 am

Credit Card Debt

Information on what happens when you have credit card debt, have lost your job and can’t pay your bills.