The Health Consumer Center provides assistance with understanding eligibility for, and maintaining enrollment in, public and private health insurance programs. We help consumers address problems with their health coverage and work to hold insurers and health care systems accountable for covering and providing medically necessary services, equipment, and medications.
We also help clients understand their rights when they are impacted by erroneous or unlawful medical bills, coverage denials, or medical debt collection.
저렴한 의료법:
저렴한 의료 서비스법과 Covered California에 따른 귀하의 권리를 옹호하고 귀하의 의무를 이해합니다.
공공 건강 보험:
Medi-Cal, Denti-Cal, Medicare, 재택 지원 서비스, 보조 교통 및 카운티 건강 프로그램을 획득하거나 유지하는 데 발생하는 문제를 해결합니다.
개인 건강 보험:
개인 건강보험을 가입하거나 유지하는 데 발생하는 문제와 의료비, 건강 서비스, 치료, 처방전, 시술, 의료 운송과 관련된 문제를 해결합니다.
What to expect when you call:
Attorneys and advocates may provide you with advice or when appropriate, general information and referrals to other organizations.
When you call, please have any relevant paperwork (such as documents, notices, or letters) available. The accuracy of the advice we can provide depends on the amount of information and detail you are able to share with our staff about your situation.
Please note that before we can speak with callers in depth about their legal issues, we must first determine whether the issue falls within the Health Consumer Center’s case priorities. If so, we must then conduct a brief confidential intake to determine whether the caller is eligible for our services. We appreciate your patience during this process.
Our hotline staff strive to serve all callers and clients with respect and courtesy and ask that callers extend the same courtesy to our staff. Please note that staff reserve the right to terminate calls if they are subjected to yelling, swearing, or other disrespectful behavior.
