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Get Help with Economic Impact Payment Issues and Problems
Economic Impact Payment referral form
Please use this form to contact us if you are having trouble accessing your Economic Impact Payment (aka "stimulus payment"), or if you are trying to help another person having a problem with their payment.
Who is seeking help?
Please choose the option that best describes your situation.
I am having a problem getting my Economic Impact Payment.
I am assisting someone else who is having a problem getting their Economic Impact Payment.
Have you called our Legal Advice Line or spoken to a BayLegal representative about your issue?
If you answered "Yes" to the question above, which of the following did you do?
Check one or both options, as needed.
Called the Legal Advice Line
Spoke to a BayLegal representative
Name of representative
If you know the name of the BayLegal representative who helped you, please enter it here. If not, you can leave this section blank.
Which of the following best describe the issue you are having, or that the person you are helping is having? Check all that apply.
Don't know how to get Economic Impact Payment
Tried to register for Economic Impact Payment but got denied on the website or got an error message by email
Registered for Economic Impact Payment but have not received payment
Got the wrong amount of Economic Impact Payment
Got Economic Impact Payment but cannot deposit/cash/access the money
Other (please describe)
Additional information or question
If there is additional information or a question about the problem you or the person you are helping is having with Economic Impact Payments, please describe it briefly here.
Name of person completing this form
Name of person you are helping
Your email address
Your phone number
Your mailing address (if this is a safe contact option)
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