How to Reach BayLegal During the COVID-19 Emergency

  • Notice of Remote Service Availability and Office Closures
    • Due to the coronavirus, and to protect the health of all clients, visitors and staff we have closed our physical offices through at least April 7th. Our attorneys and other staff continue to work to advocate for your rights. You can reach us by telephone, and our website will continue to be updated regularly with the most recent information and resources throughout the period of public health emergency.
    • For assistance please call:
      • Legal Advice Line: (800) 551-5554
      • Health Consumer Center: (855) 693-7285
  • Aviso de disponibilidad de servicio remoto y cierres de oficinas
    • Debido al Coronavirus, estamos tomando precauciones adicionales para proteger la salud de todos los clientes, invitados e empleados. La oficina estara cerrada hasta finales de mes. Nuestro personal sigue trabajando y hara todo lo posible en ayudarle. Disculpe la inconveniencia.
    • Para asistencia, hable a:
      • Linea de Asistencia legal: (800) 551-5554
      • Centro de salud del Consumidor: (855) 693-7285
  • Paunawa sa Remote ng Serbisyo ng Malayo at Mga Closure ng Opisina
    • Upang maiwasan ang pagkalat ng Coronavirus at para protektahan ang kalusugan ng aming mga kliyente, bisita, at empleyado, ang aming mga opisina ay sarado hanggang sa katapusan ng Marso. Patuloy na magtatrabaho ang aming mga empleyado at gagawan namin ng paraan para matulungan kayo habang sarado kami. Pasensya po sa abala.
    • Kung kailangan mo ng tulong, tumawag sa:
      • Legal Advice Line: (800) 551-5554
      • Health Consumer Center: (855) 693-7285
  • Thông báo về tính khả dụng của dịch vụ từ xa và đóng cửa văn phòng
    • Do Coronavirus, để bảo vệ sức khỏe của tất cả thân chủ, khách hàng và nhân viên, chúng tôi tạm thời đóng cửa văn phòng. Chúng tôi sẽ đóng cửa ít nhất là đến cuối tháng ba. Nhân viên của chúng tôi sẽ tiếp tục làm việc để giúp đỡ quý khách. Chúng tôi xin lỗi vì sự bất tiện này.
    • Để được hỗ trợ xin vui lòng gọi:
      • Legal Advice Line: (800) 551-5554
      • Health Consumer Center: (855) 693-7285
  • 원격 서비스 가용성 및 사무실 폐쇄 알림
    • 코로나바이러스로 인해 모든 고객, 방문객및 직원의 건강을 보호하기 위해 사무실을 3월 16일 부터 최소 3월말까지 닫기로 하였습니다. 그러나 저희 직원들은 여러분을 도울 수 있도록 최선을 다 할 것 입니다. 불편을 끼쳐드려 죄송합니다.
    • 도움이 필요하시면 다음으로 연락하십시오:
      • 법률자문관련: (800) 551-5554
      • 건강소비자센터: (855) 693-7285
  • 遠程服務可用性和辦公室關閉通知
    • 关闭
      由于冠状病毒,为了保护所有客户、访客和工作
      人员的健康,我们关闭我们的办公室。我们至少
      要关闭到三月底。我们的员工继续工作,并将尽
      我们所能提供帮助。对于给
    • 您带来的不便,我们深表歉意.
      • Legal Advice Line: (800) 551-5554
      • Health Consumer Center: (855) 693-7285

 

Hours for the Legal Advice Line are:

  • Monday and Thursday, 9:30am-3:00pm
  • Tuesday-Wednesday, 9:30am-1:00pm
  • You can leave a voicemail for the Legal Advice Line during the hours of operation above, or wait for an attorney to become available.

 

Hours for the Health Consumer Center are:

  • M-F, 9:00am-5:00pm
  • You can leave a voicemail for the Health Consumer Center at any time by selecting the callback option.

 

Hours for the Alameda County Tenants Rights Line (888-382-3405) are:

  • Monday, Thursday, and Friday: 9:30am – 12:30pm
  • Tuesday and Wednesday: 1:00pm – 4:00pm
  • You can leave a voicemail for the Tenants Rights Line at any time by selecting the callback option.

 


 

Changes in Clinics and Other Services

    • In accord with COVID-19 public health guidance, Bay Area Legal Aid is canceling all “in-person” clinics and making individual appointments by  phone or video. Our attorneys and support staff will work to help you outside of clinic if you have a time sensitive legal issue. Our Legal Advice Line (1-800-551-5554) will remain open with additional staffing and resources to help us serve more clients during this period. Please see below for additional information on emergency service and resources related to specific clinics.
      • Housing Clinics
        • See below (in the Resources section, under Housing Legal Issues) for self-help eviction defense resources.
        • The Housing Unit remains staffed and available for telephone counsel and advice through our Tenants Rights Line (for Alameda County residents) at 866-346-3405, or our Legal Advice Line at 800-551-5554 (for residents of all other counties in our service area).
      • Domestic Violence Restraining Order Clinics
      • Consumer Law Clinics
        • Although clinics are closed during the time period indicated above, we are still accepting RSVPs for future Consumer Rights Clinics. We will also work to help you outside of clinic if you have a time sensitive consumer issue such as court deadline for a collection case.
  • Closures, changes in schedule, and enhanced telephone/online services at Bay Area courts and government offices:
    • We have set up a clearinghouse page to track announced closures and changes in service schedules and availability among our area’s courts, administrative offices, and public agencies. We will do our best to update this page with the most recent and accurate information, but clients and community members should be sure to check with the relevant court or other agency first before scheduling appointments, canceling appearances, or otherwise modifying their course of action.
    • IF YOU NEED AN EMERGENCY PROTECTIVE ORDER or other legal relief to protect you from domestic or partner violence, please consult our page, Staying Safe During COVID-19: Information for Domestic Violence Survivors.
    • FOR INFORMATION ON HOW COVID-19 IS AFFECTING IMMIGRATION OFFICES, PROCEDURES, ENFORCEMENT, AND OTHER ISSUES: Consult our page, Immigration Measures in Response to COVID-19.
    • FOR INFORMATION ON HOW COVID-19 IS AFFECTING PUBLIC BENEFITS ELIGIBILITY, APPLICATION PROCEDURES, AND RELATED ISSUES: Consult our page, Public Benefits During the COVID-19 Emergency.

 


 

Advocacy Updates

BayLegal is working with public agencies and community partners to slow or stop evictions, place a moratorium on non-safety related vehicle tows, pause consumer and government debt collections, and ease access to key sources of emergency assistance.  See our Covid-19 Advocacy Updates page for the latest details.

 


Resources for Clients and Partner Organizations