San Mateo County

Phased Return to In-Person Office Hours

BayLegal’s San Mateo County office in Redwood City is now open to the public Mondays, Wednesdays and Thursdays from 10am-4pm. Though our physical offices have only limited public access, our staff continue to work remotely to serve our clients.

Please note the following about our office hours:

  • Covid-19 restrictions: BayLegal is taking all precautions to protect our clients, staff and community and in compliance with Public Health advisories and orders. Only one household will be allowed in the lobby at a time, and everyone entering the building will have to wear masks. All clients entering past reception for appointments will need to answer a Covid-19 screening questionnaire.
  • Client Services by Appointment: If you are a current client, please contact your attorney or call the general office phone number, 650-358-0745 to schedule appointments. All new clients: please contact our Legal Advice Line at 800-551-5554, or our Health Consumer Center at 855-693-7285.
  • Domestic Violence Restraining Order Services:  Domestic Violence Restraining Order packets are available for free in English and Spanish inside our lobby.  If you are seeking a restraining order against an intimate partner, you can complete the packet on your own and bring it to our reception desk during our office hours.  We can review your documents for completeness and can file them electronically for you with the court.  We cannot provide legal advice or help completing the forms.  If you need more help with a Domestic Violence Restraining Order, please call our office at 650-358-0745.  We may direct you to call our Legal Advice Line or schedule you for one of our remote restraining order clinics.
  • Documents: Clients can come to the office hours listed above to pick up and drop off documents as needed for their legal case.
  • Reception services Our reception can give basic referrals and self-help legal materials, and can schedule appointments on a limited basis. There will be no immediate assistance beyond this for people walking in without appointments. Do tell us, however, if you do not have phone or email access and we will work with you on how best to connect you with assistance.

We at BayLegal remain grateful to you for your engagement with and support of our work, particularly during this challenging time.

Redwood City Office

Address: 1048 El Camino Real, Suite A, Redwood City, CA 94063
Telephone: (650) 358-0745
California Relay Service: Dial 7-1-1 or from TTY dial 1-800-735-2929 or visit California Relay Service for more information.
Fax: (650) 358-0751
Office Hours: For limited in-person hours, please see above. When it is safe to return to full-time, in-person work, office hours will be Monday through Friday: 9:00 am – 12:00 pm and 1:00 pm – 5:00 pm

Public Transportation: The office is located across the street from Sequoia Station, 1 block south of Sequoia High School, and .2 miles from the Redwood City Caltrain stop.

Get Legal Help


For help with a legal problem involving Housing, Public Benefits, or Consumer Law, please call our Legal Advice Line for assistance.


For help with a legal problem involving Health Care Access or unfair medical billing, please call the Health Consumer Center for assistance.