Legal Advice Line

LAL_2016Get help through the Legal Advice Line, a free legal hotline available to qualified low-income residents living in the Bay Area. The Legal Advice Line provides counsel and advice in all languages on a range of civil legal issues.  Attorneys may give a caller legal advice, schedule eligible clients for an appointment in a neighborhood office, or provide the caller with a helpful referral to other social services organizations, when appropriate.

The Legal Advice Line answers over 1,500 calls each month. If you are calling for legal help, you may have to wait for your call to be answered. Please be patient; our attorneys are working hard to try to answer all of the calls we receive.

Note: Bay Area Legal Aid’s attorneys and paralegals help people with civil legal problems. We do not provide help with criminal matters. For help with a criminal matter, please contact your local Public Defender’s office or bar association.

If you are experiencing an emergency, call 9-1-1.
Legal Advice Line Schedule:

Mondays and Thursdays: 9:30 AM – 3 PM
Tuesdays and Wednesdays: 9:30 AM – 1 PM

Please note: Due to the high volume of calls we receive, we recommend calling as close to 9:30 AM as possible. If the Legal Advice Line reaches full capacity, callers may be instructed to call back later or the next day.

We also encourage callers who are placed on hold to utilize our automated call back system. You will receive a call back from one of our attorneys before the end of the business day. Be sure to keep your phone close by and the line open as we can only make one call back attempt. 

Legal Advice Line Phone Numbers:

Toll-Free: (800) 551-5554
Local Calls:

Alameda County: (510) 250-5270
Contra Costa County West: (510) 250-5270
Contra Costa County East: (925) 219-3325
Marin County: (415) 354-6360
Napa County: (707) 320-6348
San Francisco County: (415) 354-6360
San Mateo County: (650) 472-2666
Santa Clara County: (408) 850-7066

California Relay Service: Dial 711 or from TTY dial 1-800-735-2929 or visit California Relay Service for more information.

County not listed? Visit LawHelpCalifornia.org to find your local legal aid.

Health Consumer Center

Get help from the Health Consumer Center if you are having problems related to health care access and coverage. Do you need help obtaining services from health insurance programs? Are you having trouble with an unfair medical billing problem? Visit the Health Consumer Center page for more information.

Schedule: Monday through Friday; 9:00 AM – 5:00 PM
Toll Free: (855) 693-7285

Domestic Violence or Sexual Assault Survivors

Dedicated Legal Advice Line

If you are a survivor of domestic violence or sexual assault, you will need to be referred to our dedicated line by your local Domestic Violence or Sexual assault agency, police department or court. You may also contact the numbers listed above for housing, public benefits or health access issues only.

Other Ways to Get Help: