Acceso a la atención sanitaria

The Health Consumer Center provides assistance with understanding eligibility for, and maintaining enrollment in, public and private health insurance programs. We help consumers address problems with their health coverage and work to hold insurers and health care systems accountable for covering and providing medically necessary services, equipment, and medications.

We also help clients understand their rights when they are impacted by erroneous or unlawful medical bills, coverage denials, or medical debt collection.

La Ley de Atención Médica Asequible:

Abogando por sus derechos y comprendiendo sus obligaciones bajo la Ley de Atención Médica Asequible y Covered California.

Seguro de salud público:

Abordar problemas para obtener o mantener Medi-Cal, Denti-Cal, Medicare, servicios de apoyo en el hogar, Paratransit y programas de salud del condado.

Seguro de salud privado:

Abordar problemas en la obtención o mantenimiento de un seguro médico privado, así como cuestiones relacionadas con facturas médicas, servicios de salud, tratamientos, recetas, procedimientos y transporte médico.

What to expect when you call:

Attorneys and advocates may provide you with advice or when appropriate, general information and referrals to other organizations.

When you call, please have any relevant paperwork (such as documents, notices, or letters) available. The accuracy of the advice we can provide depends on the amount of information and detail you are able to share with our staff about your situation.

Please note that before we can speak with callers in depth about their legal issues, we must first determine whether the issue falls within the Health Consumer Center’s case priorities. If so, we must then conduct a brief confidential intake to determine whether the caller is eligible for our services. We appreciate your patience during this process.

Our hotline staff strive to serve all callers and clients with respect and courtesy and ask that callers extend the same courtesy to our staff. Please note that staff reserve the right to terminate calls if they are subjected to yelling, swearing, or other disrespectful behavior.

A través de asociaciones médico-legales con el Hospital General Zuckerberg de San Francisco y el Hospital Highland, nos conectamos con familias en el ámbito de la atención médica y las ayudamos a buscar soluciones legales para problemas que afectan su salud y la de sus hijos, como viviendas precarias, pérdida de asistencia pública y violencia doméstica.